Last updated: 1 June 2025
1. Current Service Model
Gaming Omnivore is currently a free-access platform. All content on the Website — including articles, quizzes, the genre explorer, and all other features — is available to visitors at no charge. No payment, subscription, or registration is required to access any part of the Website at this time.
As a result, there are currently no transactions, purchases, or payments to which a refund policy would apply.
2. Future Paid Services
If Gaming Omnivore introduces paid services, premium content, or subscription features in the future, this Refund Policy will be updated to reflect the terms applicable to those services. Such updates will be published on this page with a revised date and, where required by law, communicated to affected users directly.
3. Consumer Rights Under EU / Spanish Law
We are committed to complying with all applicable consumer protection legislation, including:
- Directive 2011/83/EU on Consumer Rights, as transposed into Spanish law.
- The Spanish General Consumer and User Protection Act (Real Decreto Legislativo 1/2007).
- Any other applicable EU or Spanish regulations governing digital services and online transactions.
If and when paid services are introduced, consumers within the European Union and Spain will have the rights provided by applicable legislation, including the right of withdrawal where applicable.
4. Complaints and Disputes
If you have a concern about any aspect of our service, we encourage you to contact us directly in the first instance at [email protected]. We aim to respond to all complaints within 5 business days and to resolve them fairly and promptly.
If a dispute cannot be resolved through direct contact, residents of the European Union may also use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.
5. Changes to This Policy
This Refund Policy may be updated as our service model evolves. Changes will be published on this page with a revised date.
6. Contact
For any questions about this policy, please contact us:
- Email: [email protected]
- Phone: +34 609 386 315
- Address: Rúa do Reiseñor, 71, Sárdoma, 36205 Vigo, Pontevedra, Spain